Welcome - Activate your Internet Now

This agreement sets out the terms and conditions on which in-caravan internet access (“the Service”) is provided to you.

1. Extent of the Service

1.1 We do not recommend in particular the use of any websites (or other internet related services) (“Internet Services”) and your use of Internet Services is carried out entirely at your own risk.

1.2 We have no responsibility for, or control over, the Internet Services you access and do not guarantee that any services are error or virus free.

1.3 We have no responsibility for, or control over, the information you transmit or receive via the Service.

1.4 Save for the purposes of network diagnostics we do not examine the use to which you put the Service or the nature of the information you send or receive.

1.5 We do not guarantee:

1.5.1 the availability of the Service;

1.5.2 the speed at which information may be transmitted or received via the Service; or

1.5.3 that the Service will be compatible with your equipment or any software which you use.

1.6 Whilst we take reasonable steps to ensure the security of the Service and to prevent unlawful access to information transmitted or received using the Service, we do not guarantee the security of the information which you may transmit or receive using the Service or located on any equipment utilising the Service and you accept that it is your responsibility to protect your information and have adequate security (in terms of equipment and procedures) to ensure the security, integrity and confidentiality of your information and data.

1.7 We reserve the right at all times to withdraw the Service, change the specifications or manner of use of the Service, to change access codes, usernames, passwords or other security information necessary to access the service.

2. Your Use of the Service

2.1 You must not use the Service to access Internet Services, or send or receive e-mails, which:

2.1.1 are defamatory, threatening, intimidatory or which could be classed as harassment;

2.1.2 contain obscene, profane or abusive language or material;

2.1.3 contain pornographic material (that is text, pictures, films, video clips of a sexually explicit or arousing nature);

2.1.4 contain offensive or derogatory images regarding sex, race, religion, colour, origin, age, physical or mental disability,

medical condition or sexual orientation;

2.1.5 contain material which infringe third party’s rights (including intellectual property rights);

2.1.6 in our reasonable opinion may adversely affect the manner in which we carry out our business; or

2.1.7 are otherwise unlawful or inappropriate;

2.2 Music, video, pictures, text and other content on the internet are copyright works and you should not download, alter,

e-mail or otherwise use such content unless certain that the owner of such works has authorised its use by you.

2.3 We may terminate or temporarily suspend the Service if we reasonably believe that you are in breach of any provisions of

this agreement including but not limited to clauses 2.1 to 2.3 above.

2.4 We recommend that you do not use the service to transmit or receive any confidential information or data and should you choose to do so you do so at your own risk.

2.5 The Service is intended for consumer use only. In the event that you use the Service for commercial purposes we would specifically refer you to clause 6.2 below.

3. Criminal Activity

3.1 You must not use the Service to engage in any activity which constitutes or is capable of consti tuting a criminal offence,

either in the United Kingdom or in any state throughout the world.

3.2 You agree and acknowledge that we may be required to provide assistance and information to law enforcement, governmental agencies and other authorities.

3.3 You agree and acknowledge that we may keep a log of the Internet Protocol (“IP”) addresses of any devices which access the Service, the times when they have accessed the Service and the activity associated with that IP address.

3.4 You further agree we are entitled to co-operate with law enforcement authorities and rights-holders in the investigation of any suspected or alleged illegal activity by you which may include, but is not limited to, disclosure of such information as we have (whether pursuant to clause 3.3 or otherwise), and are entitled to provide by law, to law enforcement

authorities or rights-holders.

4. Our Use of your Information

4.1 Subject to clauses 3.3 and 3.4 above we confirm that we shall use the contact details you provide to us solely for the purposes of managing your online account.

5. Installation

5.1 Use of our service requires the installation of access equipment to your caravan, this comprises of a Radio Receiver, a WiFi router, and a power supply.

5.2 Installation requires the drilling of 1 x 8mm hole to the floor of your caravan to allow the ethernet connection between the Receiver and the WiFi Router, this will be filled with sealant on completion.

5.3 It is your responsibility to maintain the access equipment in a good state of repair, any damage to the equipment, or unauthorised access to the setup interface of the devices, will result in the access to your services restricted until the

equipment is repaired or replaced at your cost.

5.4 If you change or upgrade your caravan, a fee will be charged for the transfer and set up of your equipment in your replacement caravan.

6. Other Terms

6.1 You agree to compensate us fully for any claims or legal action made or threatened against us by someone else because you have used the service in breach of these terms and conditions, and in particular clause 2.1 to 2.3 and 3.1 above.

6.2 Whilst we do not seek to limit our responsibility for fraudulent misrepresentation or if you are injured or die as a result of our negligence we have no responsibility (to the extent permitted by law) to compensate you (whether or not we are negligent) for any direct financial loss, loss of profit, revenue, time, anticipated savings or profit or revenue, opportunity, data, use,

business, wasted expenditure, business interruption, loss arising from disclosure of confidential information, loss arising from

or in connection with use of the service or inability to use or access the service or a failure, suspension or withdrawal of all or part of the service at any time or damage to physical property or for any other similar direct loss that may arise in relation to this agreement whether or not we were advised in advance of the possibility of such loss or damage.

6.3 We agree that neither this agreement does not allow either party to act as, or hold themselves out as, acting as an agent of the other party and that that the terms of this agreement are not enforceable by a third party under the Contracts (Rights of Third Parties) Act 1999.

6.4 This agreement is governed by the law of Scotland and is subject to the non-exclusive jurisdiction of the Scottish courts.

Signing the agreement confirms that you accept the terms and conditions as the basis of your use of the wireless internet access provided.

7. Payment, Equipment, and Price Increases.

7.1 The equipment used to access our services, namely the receiver and router is leant to you for the duration of your agreement, it at all times remains the property of Leisure Connect. Signing the agreement confirms that you accept the terms

and conditions as the basis of your use of the internet access provided.

7.2 We will provide a VAT invoice for the use of your services, our payment terms are 10 days from receipt of invoice by direct

debit (Non direct debit charge £5.00), failure to pay on time will result in a temporary suspension of your service.

7.3 We may impose an annual price increase in line with the Retail Price Index .

Privacy Policy for Leisure Connect Limited

Last Updated: July 2023

Introduction

Welcome to the website of Leisure Connect Limited ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us through our website, https://www.incaravanwifi.co.uk/ (the "Website"). By accessing or using the Website, you consent to the practices described in this Privacy Policy.

Information We Collect

2.1 Personal Information:

We may collect personal information you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you communicate with us, sign up for newsletters, or request information about our services.

2.2 Automatically Collected Information:

When you visit our Website, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring/exit pages, and clickstream data.

Use of Information

We may use the information collected for the following purposes:

3.1 Providing Services:

To respond to your inquiries, provide information about our services, and perform Wi-Fi installation services at your caravan park or business premises.

3.2 Website Improvement:

To enhance the functionality and user experience of our Website and understand how users interact with our content.

3.3 Marketing Communications:

To send you promotional materials, newsletters, or updates about our services, but only if you have given us your consent to do so.

3.4 Legal Compliance:

To comply with applicable laws, regulations, and legal processes.

Data Sharing

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our Website, providing services, or conducting our business. These third-party providers are contractually obligated to maintain the confidentiality and security of your information.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to collect information about your interactions with the site. You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy [provide hyperlink to Cookie Policy] for more information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding the personal information we hold about you. You may request access to, correction of, or deletion of your personal information, as well as object to or restrict certain processing activities. Please contact us using the information in Section 10 to exercise these rights.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version on our Website with a revised "Last Updated" date. Your continued use of the Website after the effective date of any such changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Leisure Connect Limited, please contact us at:

Leisure Connect Limited

Address: 291 Springhill Parkway, Glasgow Business Park, Glasgow, G69 6GA

Email: info@leisureconnect.co.uk

Phone: 0141 46 88 333